How long is my vehicle reserved for?
We will reserve your vehicle for two days from the date of your payment confirmation email.
I want to buy or reserve a car online, but I have some queries.
Speak to a member of our Sales Team for more information. Email us or give us a call at 01452 429020.
Is home delivery available?
Heritage Honda offers home delivery. Speak to a member of our Sales Team for more information.
Who handles my reservation fee payment?
Heritage Honda uses Stripe, a secure and verified payment provider. Find out more about Stripe here. We do not store any of your card details.
What happens if I change my mind about the vehicle I reserved?
If you change your mind, we will refund your reservation in full. To cancel, simply contact the retailer where the reserved vehicle is located. You will need to provide your name, reservation number, and the vehicle you reserved to help us identify you. Then, the retailer will be able to issue a refund.
What happens when I reserve a vehicle online?
When you reserve a vehicle online, we will ask you to provide some of your personal details and your card payment information. Once you click “submit payment”, the £99 fee will be debited from your account. You will then receive an email from us that acknowledges receipt of payment. This is not an acceptance of the order, as we need to ensure that the vehicle hasn’t been sold at the retailer while the reservation process was underway. If the vehicle has not been sold, it will be reserved for 48 hours and a member of the Sales Team will be in touch with you to discuss the next steps, including a test drive.
Is the reservation fee used as part of my deposit?
Yes, the reservation is used to not only secure your vehicle, but also goes towards your deposit. Speak to a member of our Sales Team for more information.
Can I start my finance application online and finish it in person?
Yes! Speak to a member of our Sales Team. They will help you with any queries and continue your application.
Can I use my part exchange as my deposit for my vehicle purchase?
Yes! You can use your part exchange as all or part of your deposit towards your vehicle purchase. However, if there is outstanding finance on your part exchange, this needs to be settled as part of the transaction. Any amount left after settlement of your finance can be used towards your deposit. Please speak to a member of our Sales Team, who will assist you during this process.
What are the Terms and Conditions?
Read our Full Terms & Conditions for both buying and reserving online today.